Customer Engine
Customer Engine
Powering the Full Customer Journey
AI is reshaping how companies guide users from discovery to conversion and every touchpoint in between. Learn how leading teams are syncing marketing, sales, and support around real-time signals to deliver more personal, responsive customer journeys at scale.
Best for:
Customer ExperienceMarketingLegal, Compliance, Policy
Concurrent Sessions
You may enjoy these other sessions happening at the same time.
Main11:55 AM - 12:15 PM
The Human Edge of AI: How Mercedes-Benz Drives Innovation and Adoption
Katrin LehmannMercedes-Benz
Builders11:15 AM - 11:55 AM
Q&A with Jaime Teevan, Chief Scientist & Technical Fellow at Microsoft
Jaime TeevanMicrosoft
Main11:30 AM - 11:55 AM
Are AI Startups Building Real Value or Just Chasing Hype?
Quentin ClarkGeneral Catalyst
Katelin HollowaySeven Seven Six
Jai DasSapphire Ventures
George HammondFinancial Times
Builders11:40 AM - 12:00 PM
From Prompt Engineering to Context Engineering for Enterprise Incident Resolution
Sponsored by neubird.ai
LEARN MORECommand Desk11:45 AM - 12:10 PM
The New Mandate for Executive AI Governance
Felicia CurcuruBinti
Daniela BragaDefined.ai
Reena JanaGoogle
Ksenia SeTuring Post
Main12:00 PM - 2:00 PM
AI growth strategies in Europe – Business Location Switzerland Lunch Event
Sponsored by Business Location Switzerland
LEARN MORE
Builders11:15 AM - 11:55 AM
Q&A with Shishir Mehrotra, CEO at Superhuman
Shishir MehrotraSuperhuman
Control Room12:00 PM - 12:40 PM
Q&A with Prem Natarajan, Chief Scientist & Head of Enterprise AI at Capital One
Prem NatarajanCapital One
Ecosystem12:00 PM - 12:40 PM
Q&A with Mark Papermaster CTO at AMD & Sumit Sadana, CBO at Micron Technology
Mark PapermasterAMD
Sumit SadanaMicron Technology
Customer Engine11:45 AM - 12:25 PM
Roundtable | Why Voice AI Still Fails in the Real World
Jessica PowellAudioShake
Command Desk11:45 AM - 12:25 PM
Roundtable | Women, Leadership, and the Future of AI
Alison MooreChief
Builders11:30 AM - 12:15 PM
Building for compute that doesn’t exist yet (but almost does)
Sponsored by Together AI
LEARN MOREBuilders12:00 PM - 12:45 PM
Return on Intelligence: A New Framework for the AI-Native Economy
Sponsored by WEKA
LEARN MORE
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