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San FranciscoAmsterdam
April 6-9, 2026
Customer Engine
Customer Engine
APRIL 7
4:25 - 4:45 PM
Speaking Session

The Business Reality of AI Adoption

From pricing and partnerships to customer trust and long-term value, AI introduces new commercial challenges. This conversation focuses on how commercial leadership turns AI innovation into sustainable business outcomes across global markets.
APRIL 7
4:25 - 4:45 PM
Speaking Session
Best for:
Customer ExperienceTechnology
Will Abbey
Will Abbey
EVP & CCO
Arm
Madison Mills
Madison Mills
Senior AI Reporter
Axios
View agenda

Concurrent Sessions

You may enjoy these other sessions happening at the same time.

Control Room4:25 PM - 4:45 PM
Where AI, Crypto, and Capital Are Converging
Tomasz Tunguz
Tomasz TunguzTheory Ventures
Avichal Garg
Avichal GargElectric Capital
Anita Ramaswamy
Anita RamaswamyThe Information
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Main4:30 PM - 6:00 PM
E[x]po Hall Happy Hour
Sponsored by Oxylabs
Oxylabs
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Builders4:00 PM - 4:45 PM
AI Agents for Revenue Leaders: Workflows That Work
Sponsored by People.ai
People.ai
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Builders4:00 PM - 4:45 PM
The Agent Governance Playbook: From Prototype to Production-Scale Autonomy
Sponsored by Rubrik
Rubrik
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Customer Engine4:30 PM - 5:15 PM
Q&A with Somya Kapoor, CEO of IFS Loops: Lessons learned for AI agents and deploying in enterprise and industrial workflows
Sponsored by IFS
IFS
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Ecosystem4:00 PM - 5:00 PM
Showcase Talks
Sponsored by Impala AI & NiCE & AMD & Regal & StackOne & OPTIMAZE
Impala AI
NiCE
Regal
StackOne
OPTIMAZE
LEARN MORE

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