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San FranciscoAmsterdam
April 6-9, 2026
Customer Engine
Customer Engine
APRIL 7
4:05 - 4:25 PM
Speaking Session

Understanding AI Should Be Simple

AI is shaping every conversation, and far too often those conversations sound like code - LoRA, MoE and MCP. Acronyms and trending phrases become the main way of talking about the technology, leaving many feeling disconnected rather than empowered. For this session, you’ll learn simple ways to think through important concepts of AI, and leave with practical frameworks to explain and advocate for AI with your users, customers and in your organizations.
Best for:
Customer ExperienceTechnologySalesCorporate Strategy/ BD/ CAIOLegal, Compliance, Policy

Concurrent Sessions

You may enjoy these other sessions happening at the same time.

Control Room4:05 PM - 4:25 PM
Funding and Scaling with AI
Vanessa Larco
Vanessa LarcoPremise VC
Henry Ward
Henry WardCarta
Sheila Gulati
Sheila GulatiTola Capital
Chris Metinko
Chris MetinkoAxios
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Builders3:45 PM - 4:25 PM
Q&A with Ray Kurzweil, Inventor, Author, Futurist & Ethan Kurzweil, Co-founder & Managing Partner at Chemistry
Ray Kurzweil
Ray Kurzweil
Ethan Kurzweil
Ethan KurzweilChemistry
LEARN MORE
Customer Engine3:45 PM - 4:25 PM
Q&A with May Habib, Co-founder & CEO at WRITER
May Habib
May HabibWRITER
LEARN MORE
Builders3:30 PM - 4:10 PM
Roundtable | Inside the Incumbent Mindset on AI: A Playbook for Startups That Want to Matter
Rakefet Russak-Aminoach
Rakefet Russak-AminoachTeam8
LEARN MORE
Builders4:00 PM - 4:45 PM
The Agent Governance Playbook: From Prototype to Production-Scale Autonomy
Sponsored by Rubrik
Rubrik
LEARN MORE
Builders4:00 PM - 4:45 PM
AI Agents for Revenue Leaders: Workflows That Work
Sponsored by People.ai
People.ai
LEARN MORE
Customer Engine3:30 PM - 4:15 PM
Operationalizing AI at Scale: A Leadership Playbook for AI-First Enterprises​
Sponsored by Automation Anywhere
Automation Anywhere
LEARN MORE
Ecosystem4:00 PM - 5:00 PM
Showcase Talks
Sponsored by Impala AI & NiCE & AMD & Regal & StackOne & OPTIMAZE
Impala AI
NiCE
Regal
StackOne
OPTIMAZE
LEARN MORE

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