Customer Engine
Customer Engine
What It Takes to Modernise Global Operations
Global organisations are redesigning service operations under pressure from AI, rising customer expectations and fragmented systems. Boomi and Zendesk leaders break down what it takes to integrate data, automate workflows and upgrade legacy processes. A strategic discussion for companies modernising how they serve customers at scale.
Best for:
Customer ExperienceProductOperationsSales
Concurrent Sessions
You may enjoy these other sessions happening at the same time.
Main4:40 PM - 5:00 PM
Making AI Real: How Enterprises Turn AI Into ROI
Sridhar RamaswamySnowflake
Eric NewcomerNewcomer
Main4:20 PM - 4:40 PM
Super Reliability vs. Super Intelligence
Dan KleinScaled Cognition
Vinod KhoslaKhosla Ventures
Anita RamaswamyThe Information
Builders4:05 PM - 4:25 PM
Scaling Physical AI Across Industries
Qasar YounisApplied Intuition
Lucinda ShenAxios
Builders4:25 PM - 4:45 PM
From Prototype to Production: Scaling Real-World AI
Angela McNealThread AI
Robert NishiharaAnyscale
Lauren DunfordGuidewheel
Builders3:45 PM - 4:25 PM
Q&A with Madhav Thattai EVP & GM, Salesforce AI at Salesforce and Rob Seaman, SVP & GM at Slack
Madhav ThattaiSalesforce
Rob SeamanSlack
Ecosystem4:00 PM - 4:40 PM
Roundtable | From Builder to Backer: The Operator's Playbook for Venture Capital
Vanessa LarcoPremise VC
Builders4:00 PM - 4:45 PM
From Prototype to Production: Startups in an Agentic Era
Sponsored by Google Cloud
LEARN MORE
Command Desk4:00 PM - 4:45 PM
Orchestrating the Mixed-Autonomy Revolution
Sponsored by Samsara
LEARN MOREEcosystem3:30 PM - 4:30 PM
Showcase Talks
Sponsored by Findem & Woodrow AI & ZioSec & FluidCloud & Stainless & Acasia & Empromptu AI & Alterion
LEARN MOREReady to Be Part of It?
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