Customer Engine
Customer Engine
AI Agents Aren’t Designed. They Are Discovered.
Great AI agents aren’t planned into perfection;they evolve into it. In this masterclass Flix shares real-world lessons from building and launching AI agents with Cognigy, revealing why the most valuable insights only emerge after your agent meets reality.
Sponsored by NiCE
Presented by
Thys Waanders
VP of AI Transformation
NiCE Cognigy
Anna Bredow
Senior UX Designer
FlixBus
Concurrent Sessions
You may enjoy these other sessions happening at the same time.
Q&A12:30 - 13:15
Q&A with John Acunto, CEO at Napster
John AcuntoNapster
David AsabinaPHILIPPS & BYRNE GmbH; Asabina GmbH
Speaking Session13:35 - 13:55
Past the Demo: Deploying AI Agents at Enterprise Scale
Kartik ShethDeutsche Telekom
Hugh LangleyBusiness Insider
Q&A12:30 - 13:15
Q&A with Des Traynor, Co-founder at Fin
Des TraynorFin
Marine Boulotmhatamoto
Roundtable13:15 - 14:00
Roundtable | Sovereign AI: How Much Control Is Enough?
Maria DunfordLifebit
Speaking Session13:20 - 13:40
When AI Knows the Consumer Better Than the Brand
Ndidi OtehAccenture
Katie StreetMarketing in the Madness Podcast
Speaking Session13:40 - 14:00
The Ethics Tax: Can You Afford to Build a "Good" Model?
Emre KazimHolistic AI
Nina MüllerFrankfurter Allgemeine Zeitung
Roundtable13:15 - 14:00
Roundtable | Beyond the Pilot: What It Really Takes to Scale Agentic AI
Luca Dell’OrlettaNestlé
Speaking Session13:35 - 14:00
Bought, Not Sold: Demystifying the Path to Being Acquired
Jeff WangCognition
Vivek SoderaSuperhuman / Supercharge.vc
Leah HodgsonPitchBook News
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