OpenCX

Open.cx is the AI customer-experience platform that automates support across chat, phone, email, WhatsApp, and SMS. One AI engine answers, takes real actions in your systems (refunds, lookups, bookings), and hands off to humans with full context running inside your existing helpdesk, no migration. Autopilot decides when AI replies;Knowledge and Actions power the answer;Handoff catches the rest. ~77% automation, 95%+ accuracy, live in under an hour. Backed by Y Combinator.