Customer Engine
Customer Engine
Turning Customer Conversations into Action
AI is unlocking the insights hidden in customer conversations and turning them into something companies can actually use. Learn how teams are extracting meaning from raw interactions and converting it into better products, faster support, and smarter business decisions. What does it take to close the loop between listening and action?
Best for:
TechnologyCustomer ExperienceSales
Concurrent Sessions
You may enjoy these other sessions happening at the same time.
Main3:00 PM - 3:20 PM
How AI Will Rewrite the Creative Process
Ghazi ShamiEMPIRE
Harvey Mason Jr.The Recording Academy
Clare DuffyCNN
Main3:20 PM - 3:40 PM
What Makes a Founder Stand Out in the AI Gold Rush
Sangeen ZebGV
Sara IttelsonAccel
Hans TungNotable Capital
Kate ClarkThe Wall Street Journal
Builders3:10 PM - 3:30 PM
The Future Internet – From IP Addressing to Agent Driven Data Paths
Sponsored by Graphiant
LEARN MOREControl Room3:05 PM - 3:25 PM
What AI Is Really Changing in Finance
Prem NatarajanCapital One
Control Room3:25 PM - 3:45 PM
AI, Traceability, and the New Frontier of Financial Crime
Jonathan LevinChainalysis
Brett GibsonInitialized Capital
Lucinda ShenAxios
Builders3:30 PM - 4:10 PM
Roundtable | Inside the Incumbent Mindset on AI: A Playbook for Startups That Want to Matter
Rakefet Russak-AminoachTeam8
Customer Engine2:45 PM - 3:25 PM
Roundtable | Becoming AI Native: How AI is Driving Innovation and Optimizing Workflows
George ArisonGrindr
Customer Engine3:00 PM - 3:45 PM
Customer Experience Peer [X]Change: AI Without Design Is Just Faster Dysfunction: The CX and EX Conversation Nobody Is Having.
Sponsored by Amdocs Studios
LEARN MOREControl Room2:45 PM - 3:25 PM
Roundtable | Next generation military technology - autonomous systems, AI, drones
Nand MulchandaniStanford
Ecosystem3:00 PM - 3:40 PM
Roundtable | Where ServiceNow Is Building Next: The Startup Opportunities Ahead
Amit ZaveryServiceNow
Customer Engine3:30 PM - 4:15 PM
Operationalizing AI at Scale: A Leadership Playbook for AI-First Enterprises
Sponsored by Automation Anywhere
LEARN MORE
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