As Chief Operating Officer at NiCE, Arun Chandra drives operational excellence and the company's AI-First vision. His organization spans Partners, Customer Success & Services, Marketing, Revenue Operations, IT, and Corporate Security. Previously, he modernized CX for Disney's $20B streaming portfolio serving nearly 200M subscribers, led 50,000+ people as VP of Scaled Operations at Meta, and transformed HPE's $30B quote-to-cash operations.