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RAI Amsterdam
20-22 September 2027
Customer Engine
Customer Engine
SEPTEMBER 23
12:25 - 12:45
Speaking Session

Lessons Learned in Unifying Fragmented Data & Scaling Safely

How do you unify fragmented customer data so AI systems can finally work with real context, across chat, sales, and marketing, without compromising privacy? This panel explores the practical challenges of building real-time, AI-powered experiences while keeping customer data safe and compliant.
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Technology

Concurrent Sessions

You may enjoy these other sessions happening at the same time.

Press12:15 - 12:45
Can Security Teams Keep Up with Autonomous Attackers?
Robert Blumofe
Robert BlumofeAkamai
Diana Kelley
Diana KelleyNoma Security
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Q&A12:30 - 13:15
Q&A with Sue Jones, CDO at Diageo
Susan Jones
Susan JonesDiageo
Marine Boulot
Marine Boulotmhatamoto
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Networking12:00 - 13:00
CTO Leadership Series Lunch (Invite Only)
Sponsored by SpaceXAI
SpaceXAI
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Roundtable12:15 - 13:00
Roundtable | When AI Does the Volume: What is the Future Role of the Human Agent?
Tom Eggemeier
Tom EggemeierZendesk
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Roundtable12:15 - 13:00
Peer [X]Change Roundtable | The board's new brief: from AI oversight to AI accountability
Hosted by Boardwave
Boardwave
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Q&A12:30 - 13:15
Q&A with John Imah, Co-founder & CEO at SPREEAI
John Imah
John ImahSPREEAI
David Asabina
David AsabinaPHILIPPS & BYRNE GmbH; Asabina GmbH
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Masterclass12:00 - 12:45
Beat the Room: Double Down on Your AI Instincts
Sponsored by WalkMe Ltd
WalkMe Ltd
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Main stage attendees smile during a session at HumanX 2026 San Francisco

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