Mike Murchison is the CEO and Co-Founder of Ada, the leading provider of AI customer support chatbots. Ada provides a simple and powerful authoring environment, cutting edge machine learning, and lightning-fast deployment, automating millions of chat conversations per month for clients such as TELUS, Coinbase, and Shopify. In partnership withGenesys, Ada is helping companies improve their customer experience, dramatically reduce costs, and increase support team productivity.