Enterprises have spent heavily on AI, yet many are discovering that technical capability doesn't automatically translate into adoption. What happens when the AI works - but customers or employees don't understand it, trust it or want to use it? This roundtable explores the missing experience layer between AI capability and real-world value, and what leaders need to redesign around people rather than technology. ** Please note: Space is limited to 19 seats and is available on a first-come, first-served basis. We recommend arriving early to secure your spot. **