Bianca Zwart
Chief Strategy Officer
bunq
As bunq’s Chief Strategy Officer, Bianca keeps the company laser-focused on its mission: building the first bank people actually love to use. She shapes bunq’s long-term strategy and steers the teams that keep the company centered on users’ wants and needs. From entry level employee to CSO in less than 10 years – and all before the age of 33 – Bianca’s journey at bunq started in 2016 on the frontlines of user support. Now, as CSO, she drives the strategy that powers bunq’s global growth and leads the company’s largest division, focused on making life easy for users everywhere.
Control Room
Control Room
Finance for Humans in an Automated World
The promise of digital finance was meant to be simple: put people in control, remove friction, and stop treating users like account numbers. But as banking and payments platforms scale to millions of customers, the challenge becomes: how do you deliver seamless experiences while keeping them personal?
Best for:
Customer ExperienceFinance and Accounting
Ecosystem
Ecosystem
Live BNR podcast recording. Return on AI: Bianca Zwart, Chief Strategy Officer, bunq
What does AI actually deliver for the business? In Return on AI, BNR host Milou Brand speaks with Bianca Zwart from Bunq about their AI strategy, implementation and the real return on their AI investments.
Sponsored by PwC
Presented by

Bianca Zwart
Chief Strategy Officer
bunq
AGENDA AT A GLANCE
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