Biswa Sengupta
Chief AI Technologist
JP Morgan
Biswa Sengupta, PhD, is Chief AI Technologist at JPMorgan Chase and architect of LLM Suite, the firm's Generative AI platform serving 300,000+ employees — winner of American Banker's 2025 Innovation of the Year Grand Prize. Featured in Forbes, CNBC, and Bloomberg, he unlocked multi-billion-dollar annual ROI through AI-powered client engagement, risk reduction, and operational efficiency. He has built AI and product organisations across three continents at JPMorgan, Zebra Technologies, AXA XL, and Huawei, and advises Fortune 500 boards on AI strategy.
Control Room
Control Room
Finance for Humans in an Automated World
The promise of digital finance was meant to be simple: put people in control, remove friction, and stop treating users like account numbers. But as banking and payments platforms scale to millions of customers, the challenge becomes: how do you deliver seamless experiences while keeping them personal?
Best for:
Customer ExperienceFinance and Accounting
AGENDA AT A GLANCE
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