Customer Engine
Customer Engine
When AI Joins the Team
AI is moving to the frontlines, powering insights, automating workflows, and augmenting how sales and support teams operate in real time. This session looks at the practical shifts underway when AI stops being a background system and starts behaving like a teammate.
Best for:
TechnologySalesCorporate Strategy/ BD/ CAIO
Concurrent Sessions
You may enjoy these other sessions happening at the same time.
Speaking Session2:40 PM - 3:00 PM
How WRITER Won the Fortune 500
May HabibWRITER
Natasha MascarenhasBloomberg
Speaking Session3:00 PM - 3:20 PM
How AI Will Rewrite the Creative Process
Ghazi ShamiEMPIRE
Harvey Mason Jr.The Recording Academy
Clare DuffyCNN
Agentic AI Pavilion2:50 PM - 3:10 PM
Context is all you need: Building a context engine
Sponsored by Redis
LEARN MOREAgentic AI Pavilion3:10 PM - 3:30 PM
The Future Internet – From IP Addressing to Agent Driven Data Paths
Sponsored by Graphiant
LEARN MORESpeaking Session2:45 PM - 3:05 PM
Hyperscaling Trust in the Next Generation of Fintech
Shivani SiroyaTala
Halil MirakhmedThe Open Platform
Ilona Limonta-VolkovaForbes
Speaking Session3:05 PM - 3:25 PM
What AI Is Really Changing in Finance
Prem NatarajanCapital One
Reece RogersWIRED
Q&A3:10 PM - 3:50 PM
Q&A with Halil Mirakhmed,The Open Platform, and Shivani Siroya, Tala
Halil MirakhmedThe Open Platform
Shivani SiroyaTala
Q&A2:15 PM - 2:55 PM
Q&A with Hans Tung, Managing Partner at Noteable Capital
Hans TungNotable Capital
Roundtable3:00 PM - 3:45 PM
Customer Experience Peer [X]Change: AI Without Design Is Just Faster Dysfunction: The CX and EX Conversation Nobody Is Having.
Sponsored by Amdocs Studios
LEARN MORERoundtable2:45 PM - 3:25 PM
Roundtable | Next generation military technology - autonomous systems, AI, drones
Nand MulchandaniStanford
Roundtable3:00 PM - 3:40 PM
Roundtable | Where ServiceNow Is Building Next: The Startup Opportunities Ahead
Amit ZaveryServiceNow
Masterclass3:00 PM - 3:45 PM
Real-Time AI World Models: From Theory to Production
Sponsored by Decart
LEARN MOREMasterclass2:30 PM - 3:15 PM
The RFT Playbook: Faster Feedback, Better Models
Sponsored by Fireworks AI
LEARN MOREREADY TO BE PART OF IT?
Don't miss out on the premier AI event of the year! Get your tickets now and be part of the future of technology!










