Customer Engine
Customer Engine
Operationalizing AI at Scale: A Leadership Playbook for AI-First Enterprises
A practical masterclass for senior leaders ready to move beyond AI experimentation. Learn to audit machine-suited work, redesign roles, launch a 90-day AI sprint, and realign incentives. Leave with a blueprint you can implement immediately.
Best for:
Customer Experience
Sponsored by Automation Anywhere
Presented by
Peter White
Chief Product Officer
Automation Anywhere
Concurrent Sessions
You may enjoy these other sessions happening at the same time.
Main3:20 PM - 3:40 PM
What Makes a Founder Stand Out in the AI Gold Rush
Sangeen ZebGV
Sara IttelsonAccel
Hans TungNotable Capital
Kate ClarkThe Wall Street Journal
Main3:40 PM - 4:00 PM
How MiniMax Builds General Intelligence at Scale
Yeyi YunMiniMax
Eric NewcomerNewcomer
Customer Engine3:15 PM - 3:40 PM
Turning Customer Conversations into Action
Dylan FoxAssemblyAI
Priya VijayarajendranASAPP
Arun ChandraNICE
Andrew TanTLDR AI
Customer Engine3:40 PM - 4:05 PM
From Demos to Deployment: Building Visual Infrastructure
Andreas BlattmannBlack Forest Labs
Viet LeGeneral Catalyst
Maxwell ZeffWIRED
Customer Engine4:05 PM - 4:25 PM
Understanding AI Should Be Simple
Deepak AgarwalLinkedIn
Brody FordBloomberg
Control Room3:25 PM - 3:45 PM
AI, Traceability, and the New Frontier of Financial Crime
Jonathan LevinChainalysis
Brett GibsonInitialized Capital
Lucinda ShenAxios
Control Room3:45 PM - 4:05 PM
Personal Finance Meets Personalization at Scale
Cynthia ChenKikoff
Sadi KhanAven
Ian KrietzbergPuck
Control Room4:05 PM - 4:25 PM
Funding and Scaling with AI
Vanessa LarcoPremise VC
Henry WardCarta
Sheila GulatiTola Capital
Chris MetinkoAxios
Builders3:45 PM - 4:25 PM
Q&A with Ray Kurzweil, Inventor, Author, Futurist & Ethan Kurzweil, Co-founder & Managing Partner at Chemistry
Ray Kurzweil
Ethan KurzweilChemistry
Customer Engine3:45 PM - 4:25 PM
Q&A with May Habib, Co-founder & CEO at WRITER
May HabibWRITER
Builders3:30 PM - 4:10 PM
Roundtable | Inside the Incumbent Mindset on AI: A Playbook for Startups That Want to Matter
Rakefet Russak-AminoachTeam8
Customer Engine3:00 PM - 3:45 PM
Customer Experience Peer [X]Change: AI Without Design Is Just Faster Dysfunction: The CX and EX Conversation Nobody Is Having.
Sponsored by Amdocs Studios
LEARN MOREEcosystem3:00 PM - 3:40 PM
Roundtable | Where ServiceNow Is Building Next: The Startup Opportunities Ahead
Amit ZaveryServiceNow
Builders4:00 PM - 4:45 PM
AI Agents for Revenue Leaders: Workflows That Work
Sponsored by People.ai
LEARN MOREBuilders4:00 PM - 4:45 PM
The Agent Governance Playbook: From Prototype to Production-Scale Autonomy
Sponsored by Rubrik
LEARN MORE
Ecosystem4:00 PM - 5:00 PM
Showcase Talks
Sponsored by Impala AI & NiCE & AMD & Regal & StackOne & OPTIMAZE
LEARN MOREReady to Be Part of It?
Don't miss out on the premier AI event of the year! Get your tickets now and be part of the future of technology!