Control Room
Control Room
Roundtable | Customer-Facing Voice Agents: the True Gap Between Demo and Production in CX AI
Fortune 500 companies know that AI agents are the future of the customer experience. But there’s a big difference between an agent that looks great in a demo and one that’s ready for primetime. This roundtable will explore what it takes to deploy a voice agent that performs in the messy reality of a global enterprise, and what separates production-ready agents that delight customers from faulty ones that land brands in the headlines.
Best for:
Capital ProviderCorporate Strategy/ BD/ CAIOCustomer ExperienceFinance and AccountingHuman ResourcesLegal, Compliance, PolicyMarketingOperationsProductSalesStartup FounderTechnology
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HR Peer [X]Change: People-in-the-Loop: Culture and Connection for People Leaders
LEARN MOREEcosystem1:00 PM - 2:00 PM
Your AI Strategy is Only as Good as Your Leadership Team
Hosted by Harvard Business Review
LEARN MOREReady to Be Part of It?
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