Priya Vijayarajendran
CEO
ASAPP
Priya Vijayarajendran currently serves as the CEO of ASAPP, where she and her team are transforming contact centers with AI-powered automation. ASAPP is a leading provider of enterprise AI SaaS solutions for contact centers. With a strong commitment to transformative technology, Priya specializes in engineering scalable enterprise software. A deeply data-driven leader, she focuses on building cloud-native, scalable SaaS AI products and services. Priya is passionate about bringing the value of transformative technology to solve real business challenges.
Customer Engine
Customer Engine
Roundtable | Measuring What Matters: Enterprise Metrics for Agentic Systems
As agentic systems move from pilot to production, leaders face a new challenge: how to measure them in ways finance teams and boards respect. This roundtable explores the shift from technical metrics to real economic impact. What should replace seat-based metrics? How do you spot durable value versus operational noise? And what does accountability look like when software makes decisions, not just suggestions?
Best for:
Corporate Strategy/ BD/ CAIOOperationsTechnology
Customer Engine
Customer Engine
Turning Customer Conversations into Action
AI is unlocking the insights hidden in customer conversations and turning them into something companies can actually use. Learn how teams are extracting meaning from raw interactions and converting it into better products, faster support, and smarter business decisions. What does it take to close the loop between listening and action?
Best for:
TechnologyCustomer ExperienceSales
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