Steve Lucas
CEO
Boomi
Steve Lucas, CEO and Chairman of Boomi, is a multi-time CEO with nearly 30 years of leadership experience in enterprise software, holding CEO and senior executive roles at some of the world’s leading cloud organizations, including Marketo, iCIMS, Adobe, SAP, Salesforce and BusinessObjects. He led both Marketo and iCIMS’ growth and transformation as CEO, driving successful multi-billion-dollar acquisitions and billion-dollar strategic investments for both organizations.
Customer Engine
Customer Engine
What It Takes to Modernise Global Operations
Global organisations are redesigning service operations under pressure from AI, rising customer expectations and fragmented systems. Boomi and Zendesk leaders break down what it takes to integrate data, automate workflows and upgrade legacy processes. A strategic discussion for companies modernising how they serve customers at scale.
Best for:
Customer ExperienceProductOperationsSales
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